Microsoft tore the wrapping paper from its latest contact center offer with the general availability of ‘Microsoft Dynamics 365 Contact Center’ on July 1, 2024. Microsoft Dynamics 365 Contact Center ...
The Microsoft Dynamics 365 Contact Center could stand out as a pivotal advancement set to redefine how businesses interact with their customers. Now widely available, this Contact Center as a Service ...
Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...
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