Taco Bell emerged as the fastest, with an average wait of four minutes and 16 seconds, while Chick-fil-A, despite being the ...

However, customers aren’t as pleased with McDonald’s drive-thrus, which had the lowest customer satisfaction rate of 86 ...

McDonald's is hoping a drive-thru lane with a food conveyor belt, a pickup room for delivery workers and a shelf where people can grab their orders will make life easier for customers on the go. The ...

AI might seem like a viable solution to all of the world's problems. However, there have been some instances that its fast ...

Fast-food drive-thrus are getting faster and wis. A new national study shows that AI-powered ordering are improving service times.