You can contact Instagram support via the online Help Center, or by reporting a post directly. If you shake your phone while using Instagram, a pop-up will appear that lets you report bugs. Instagram ...

It should come as little surprise that an app with a reported 2 billion monthly active users automates most of its support. Instagram provides an extensive “Help Center” where users can search through ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

Facebook has been working on deeper integration and interoperability between all its properties. The. company recently introduced Accounts Center across Facebook, Instragram and Messenger that brings ...

Recently, I did the thing you are never supposed to do: I clicked on a weird Instagram link. Predictably, my account got hacked. The hackers changed the email and phone numbers associated with my ...

If Instagram's music library is not working with your Story, It's not out of the ordinary, and it can be a quick fix. If the music sticker doesn't work for you, make sure your app is up to date, or ...

Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp. Meta announced ...

Companies large and small are increasingly reliant on outside providers to manage their customer communications, enabling consumers to reach businesses through a range of digital means, including ...

A fashion influencer’s struggles to unblock her Instagram account highlight a long-standing problem with Meta’s lackluster customer service. Users and regulators say the company must step up. Her ...