Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...
In the world of IT, transformation is often seen as a necessary disruption. Companies are constantly evolving to stay competitive, adopting new technologies and restructuring their operations. However ...
Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.