Satisfaction is rising dramatically for U.S. health care on both the insurance side and the provider side. Health insurance satisfaction surges 4% to a record-high score of 76 (out of 100), with ...

During a recent EBRI webinar, attendees gained valuable insights into the findings of the EBRI/Greenwald Research Consumer Engagement in Health Care Survey (CEHCS), as well as useful ideas on how to ...

Opinions expressed by Digital Journal contributors are their own. In the current industry landscape, healthcare systems across the globe are evolving toward more responsive and data-driven models. The ...

The National Committee for Quality Assurance, a D.C.-based nonprofit, has released a system that compares health insurance plan ratings based on patient satisfaction, treatment and outcomes. The ...

TROY, Mich.: 9 April 2024 — Navigating health insurance digital channels is not easy. A surprising 42% of insured adults say they have experienced a problem using their health insurance website and/or ...

Massachusetts is held up as a model for healthcare coverage, with about 98% of residents covered by insurance. And new polling from a GBH News partnership with Commonwealth Beacon exploring access to ...

Healthcare expenses across America face their steepest increases in half a decade, with insurance premiums climbing toward unprecedented levels. Amid widespread consumer frustration over claim denials ...

Evaluate health insurers using four key metrics: claim settlement ratio, incurred claims ratio, complaints ratio, and network ...