Though 37 percent of managers surveyed by leadership consulting firm Zenger/Folkman say they do not give positive reinforcement, surveys of employees show this kind of feedback is vital to ...

TRAVERSE CITY — Interim City Manager Benjamin Marentette received a positive review from city commissioners during their last meeting, praising his efforts to build trust within city government.

There is something you can do right now that will better your workplace. It takes very little effort, costs nothing, and will not only improve the work of your colleagues but also make them feel good.

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

One of the most powerful tools to improve the performance of a team is the ability to give and receive feedback effectively. The other day my 11-year-old daughter watched a video of herself, and she ...

When feedback is interpreted as threatening to one’s sense of self, it can result in feelings of shame and humiliation, defensiveness, and even aggressive behavior. This tends to occur when the ...

In our research on what makes work meaningful, one of the most powerful, but underused, leadership practices was the simple act of saying “thank you” (Adams & Myles, 2025). Meaningful work isn’t ...

We all love our pets, but we sometimes forget to reward them promptly for the positive behaviors we're encouraging. Take dogs, for instance. Studies show the longer we wait to reward our pups for a ...