Like many families fighting the economic downturn, we've taken steps in recent months to reduce our household expenditure. So, having shaved pounds off our monthly bills by, for example, switching to ...

The advert begins with a dad pointing a torch at a boiler and filling a hot water bottle for his child. Then a voiceover starts: 'Boiler playing up? Dreading waking up to a freezing home and an ...

The ads for British Gas’s HomeCare Cover service gave the impressions that emergency callouts were available to all customers (PA) (PA Archive) British Gas ads for its HomeCare Cover service have been ...

BRITISH Gas gets more complaints than any other insurer despite offering only one type of cover, The Sun on Sunday can reveal. Its Homecare policy had 76,000 complaints from January to June this year ...

British Gas HomeCare is the UK's worst insurance product in terms of the number of complaints about it, according to the latest figures. There was an error processing ...

British Gas is the UK's largest provider of home services insurance such as boiler breakdown cover, with over 3.7 million households holding a HomeCare policy. However, the present sales environment ...

The TV ad, created by CHI, featured various people in need of help because of faulty boilers. A voiceover states: "Whatever happens, it's warming to know that HomeCare is there for you 365 days a year ...

British Gas has been censured for misleading customers with claims it attends all emergency callouts swiftly. The energy giant’s TV HomeCare cover adverts first aired in February, but lockdown and an ...

British Gas has come under fire for misleading customers on adverts shown on TV. More than 20 people complained to the Advertising Standards Authority about the adverts, shown last winter, which the ...

British Gas ads for its HomeCare Cover service have been banned for the misleading suggestion that emergency callouts were available to all customers at short notice. Two TV ads in February showed ...

British Gas ads for its HomeCare Cover service have been banned for the misleading suggestion that emergency callouts were available to all customers at short notice. Two TV ads in February showed ...