Why Front-Line Leaders Matter In Creating A Culture Of Shared Ownership

When front-line leaders create problematic subcultures, they and their direct reports end up becoming misaligned with the ...
Forbes

Front-Line Friction: How Companies Can Overcome Employee Disengagement

Front-line workers are the face of many brands and the engine of operations. Yet, we’re facing a critical issue that I believe threatens the foundation of businesses: front-line employee disengagement ...
HR Dive

Front-line workers are more difficult to find, train and retain, study says

Front-line workers make up 70% of the U.S. workforce, but they are increasingly difficult to find, train and retain, according to an analysis by HR advisory firm The Josh Bersin Co. in collaboration ...
HR Dive

Only 1 in 4 front-line workers think senior leaders understand their work

Only 23% of front-line workers believe senior leaders understand their day-to-day reality, highlighting a disconnect between top decision-makers and what’s really happening in the workplace, according ...
Psychology Today

Bridging the Gap Between the Front Line and the Front Office

What is your origin story as a leader, and how does it compare to the people working on the front line of your team? Did you start off operating at the sharp edge of the field and work your way ...