The restaurant industry is grappling with big questions about consumer behavior, efficiency, and labor this year, analysts ...

The entire study of customer behavior is dedicated to examining the factors and motives that form purchase decisions, as well as the emotional, mental, and behavioral responses and influences these ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Opinions expressed by Entrepreneur contributors are their own. The biggest benefits to conducting customer behavior analysis are customer satisfaction and, in turn, revenue. The more satisfied ...

Zehra Cataltepe is the CEO of TAZI.AI, an adaptive, explainable AI and GenAI platform for business users. She has 100+ AI papers & patents. As of 2022, financial institutions have, on average, a 3.65% ...

Understanding customer churn is critical to sustaining a healthy business. Knowing how and why customers leave and what can be done to win them back underpins efforts to target new markets and product ...

Zeca Media has released a new report examining how AI-driven search tools are reshaping the way customers evaluate and select local service providers in 2025 and beyond. New York, United States, ...

The retail giant is noticing a concerning consumer trend. In the company’s third-quarter earnings report for 2024, Target revealed that its comparable sales only increased by a measly 0.3% during the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Competitors are racing head-to-head to get consumers’ attention. They use ...

Overview AI helps marketers automate campaigns, analyze customer behavior, and deliver personalized content across multiple ...