Email etiquette rules change as fast as technology—make sure you stay on top of them!

Many people cringe upon hearing the word “email.” It often represents the worst parts of bureaucracy — cold, formal, painfully orderly and inevitably passive-aggressive. This stereotype is misguided.

One of the first lessons that any person learns — or gets taught — is the importance of effective communication. And as one settles into their professional life, emails become the primary pipeline of ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...