Nearly every New Yorker has to push a button and often wait some time for their automated elevator to arrive. Tony Sciallia, meanwhile, spends his days in a crisp gray uniform, pulling shut an ...

Like doormen, elevator operators tend to know a lot of about a building—and its residents. Being an elevator operator might seem a simple matter of up and down, but consider, for a moment, the morning ...

The heavy elevator door slides open and a young male theatergoer steps inside. He leans over to push the button for the fourth floor. A hand swiftly intercepts him. "That is my job," I gently hiss ...

"Visitors get their first impression of the company from the courtesy of the elevator men. Their efficiency affects the operation on the entire home office It takes good coordination, intelligence, ...