The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

SINGAPORE, Sep 19, 2014 — Microsoft today announced that Microsoft Dynamics CRM 2015, as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services will be ...

Microsoft's newest customer relationship management (CRM) product, Dynamics CRM 2013, is scheduled for release this fall. Dynamics CRM 2013 is the on-premises version of the release, but Microsoft ...

At the Houston conference Microsoft is expected to provide more information about the online versions of Exchange, SharePoint and Office Communications Server and its plans for selling those services ...

After a few months of beta testing, Microsoft is rolling out the 2011 version of its Dynamics CRM Online service. Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Microsoft rolled out its Dynamics CRM Online platform today as a generally available service. The rollout represents a challenge to Salesforce.com's hosted customer relationship management (CRM) ...