Applying for passports and other government documents is a huge struggle for many Americans. People need to spend much time and effort filling numerous online forms and waiting in long queues, ...

A digital mortgage process allows homebuyers to apply for and complete a mortgage application entirely online, offering a streamlined and efficient experience. Instead of visiting a loan office and ...

In the fall of 2019, I toured the Office of Personnel Management’s (OPM) Retirement Operations Center—known as the “ROC”—located 220 feet underground in a former limestone mine north of Pittsburgh, ...