“We aren’t doing ITIL or ITSM any more – we’re a DevOps shop now.”’ “ITIL is too slow and formal for us now.” “We’re far too process driven and formal to do DevOps – it won’t happen here.” It feels ...
In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in Nazi Germany might weaken ...
DevOps has transformed how organizations develop and deliver their applications and service. But these transformations mean that organizations must put extra emphasis on empowering service management ...
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