The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

Netflix is hiring for remote customer-service job positions that offer a free membership to new hires and pay up to $22 per hour. These were not real job positions for Netflix. Further, any users who ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

We're all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to hybrid and remote work models. In my ...

Providing exceptional customer service lies at the heart of themission of many organizations. It is the central theme of books,articles, motivational seminars and business courses. Its value ...

In an organization, customer service roles are often delegated to the business development, marketing or sales departments. But when you are in a leadership role, you are also in a customer service ...

Hi. This is Barbara Khozam, author of "How Organizations Deliver Bad Customer Service and Strategies That Turn it Around." My company helps businesses create loyal fans for clients in 30 days or less.

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

Delta Air Lines is hiring for remote customer service job positions that offer free flights to new hires and pay up to $34 per hour. These were not real job positions for Delta Air Lines. Further, any ...