Interface.ai raises $30M to help banks field customer requests
Interface’s core product is a collection of voice- and text-based AI agents designed to handle basic bank customer service requests. Powered by models trained on in-house data, the agents can ...
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Revolutionizing Customer Contact: Sobot's All-in-One Solution Shines at GITEX 2024
At GITEX Global 2024, Sobot highlighted its comprehensive customer contact solution designed to enhance customer experience (CX). The platform integrates various communication channels into a single ...
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Slow loading times, poor interfaces, inadequate support: Futurice survey reveals consumers' top gripes with their banking apps
load management and interface design are no longer optional, they are prerequisites for retention." Customer support - the ...