Ready to be inspired? See what top businesses boasting websites with chatbots are doing and learn how to translate these web chat examples to boost your own bottom line. Web chat is a chat widget ...

mystery shopper investigation has exposed multiple airline ‘customer service failings ... to using online chat services, researchers found the coordination between bots and live agents ...

DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone numbers, and searching for unclaimed property, now features a bot that will call ...

Fekomi Global Limited has launched an innovative AI-powered customer care and sales bot, set to revolutionise how businesses interact with customers and drive sales. The cutting-edge technology ...

Customer service is one of the few industries where ... forcing them to press a bewildering combination of numbers or chat with a bot that regurgitates generic responses—a strategy known as ...