AI can help businesses to better understand their customers and tailor their outreach accordingly. AI-driven customer segmentation can help businesses to identify customer needs and preferences, ...

Refine Intelligence launched its Digital Customer Outreach for Check Fraud Prevention solution for banks, addressing a growing wave of check fraud fueled by mail theft and advanced counterfeiting ...

Pennsylvania American Water will hold customer outreach sessions in Lackawanna and Luzerne counties to answer questions about water and wastewater services, billing and financial assistance programs.

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Responding to the massive caseload that is overwhelming fraud analysts, ...

What if your sales team could skip the tedious grunt work of finding and contacting leads, and instead focus entirely on closing deals? Imagine an AI system that not only identifies potential clients ...

What if your marketing strategy could not only keep up with the fast-paced digital world but actually thrive in it—effortlessly blending creativity with innovative automation? Welcome to the world of ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Our world is becoming more digital by the day. The field of ...

At Peoria Ford, Sandra Gonzalez is known as the "fleet queen." And for the past few years, she's been expanding her kingdom. Gonzalez, government and commercial fleet sales account manager at the ...

Maverick Marketing Inc., a direct sales and marketing firm supporting companies in the clean energy sector, has entered into a new partnership with BOX Energy ...

Fraud teams are under time pressure to deal with check fraud alerts. Chasing customers for answers is expensive and irritating. This new solution provides an automated alternative.” — Uri Rivner, CEO ...