Key Takeaways - Where to File a Complaint About Your Bank Now the CFPB Is Threatened . The Consumer Financial Protection Bureau is a federal agency that helps prote ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

Are we solving problems fast and treating customers with respect? Technology: Are systems and automation delivering fair ...

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial ...

Nearly 30,000 pounds of Chomps beef sticks have been recalled because they may be contaminated with pieces of metal, ...

The Life Insurance Consumer Advocacy Center (LICAC) has filed a lawsuit against the California Department of Insurance (CDI), ...

March 17 (Reuters) - India's central bank-regulated entities can leverage artificial intelligence internal controls to ...

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust ...

Mayor Mike Duggan has proposed a 52% cut to the land bank's subsidy from the city. The land bank's CEO said it could impact ...