An interagency working group is putting together a catalog of service level agreement metrics that all federal agencies could use for commercial cloud contracts. Contracts DISA DOD When the Government ...

The Defense Information Systems Agency hopes to create a catalog of standardized metrics for service level agreements (SLAs) that all federal agencies can use as they adopt commercial cloud. Working ...

Nicole is a social media journalist for the CDW family of technology magazines. The Internet is full of tips for demystifying and rethinking service level agreements in the cloud. The problem is that ...

Editor’s note: Sharon Wagner is the founder and CEO of Cloudyn, a leading provider of cloud analytics and optimization tools for multi-cloud deployments. He is a leading expert and key patent holder ...

Getting and enforcing a service level agreement is paramount when employing cloud services – that was the chief conclusion reached in a report out this week by the federal watchdogs at the Government ...

Where do you start in order to have a successful port of applications into a private/public cloud? Greg Machler provides tips on creating a Service Level Agreement from the collection of diagnostic ...

Many organizations are turning to public cloud services to run key aspects of their business. However, IT leaders don't think they're getting enough details on what costs they are incurring on a daily ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Google has made it easier for enterprise cloud ...

From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive ...