Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...