Bridge virtual meetings with powerful CRM insights. By joining the Zoom Marketplace, we’re making it easier for ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

Social analytics/CRM technology provider NextPrinciples is releasing a new solution called Insight-to-Action that the company terms an integrated social analytics and engagement platform for medium-to ...

Nearly 30 years have passed since Ted Leavitt, a noted Harvard Business School professor, extolled the virtues of focusing on customers as fundamental to building and growing profitable businesses in ...

Nutshell reports that CRM customization is crucial for aligning tools with business processes, enhancing user experience, and improving data quality, ultimately driving success.

To succeed, CMOs must use CRM data to capitalize on emerging opportunities and encourage their teams to continuously refine campaigns to boost performance. To make it happen, they never rely on one ...

While 90% of sales teams record their meetings, 74% fail to act on them; Vendasta’s new AI Workforce capability automates the ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The single point agenda for fast-growth ...

The Customer Service Imperative:Federal sector suppliers lag behind the private sector in adopting CRM as a driver of value. Traditional Customer Information Systems (CIS) have been premise centric as ...

AudioCodes (NASDAQ: AUDC), a leading provider of unified communications voice, contact center, conversational AI applications and services for enterprises, today announced the addition of new major ...