American Airlines passengers shocked to learn their 'flights' were actually bus routes: 'There's no plane'

Air travel has officially been grounded. American Airlines passengers continue to be disappointed after paying for what they ...

American Airlines passengers 'blindsided' by bus bookings as flights replaced

American Airlines passengers are sharing online their experiences with the carrier's bus connection service that provides ...

You could book a first-class airline ticket that turns out to be on a bus instead of a plane

The primary miscommunication appears to be caused by folks using third-party booking sites that don't show the fine print ...