A short while ago, I ran a series of columns featuring two themes. One week’s topic had to do with providing insight to the interviewee on how to successfully respond to the interviewer’s ...

Employee turnover is a costly reality in any industry and retaining top talent in healthcare is particularly challenging and oftentimes problematic. Employee turnover not only has a significant impact ...

Hospitals traditionally define competency in terms of credentials, academic reputation and training, but have begun to realize that poor performance is seldom due to clinical or technical inadequacies ...

I’m catching up with some email from my last column on the behavioral competency known as customer responsiveness. A recurring inquiry has to do with defining the subtle differences among similar ...

WiseStella has announced that its technology has played a pivotal role in helping a globally trading tanker operator secure a landmark charter agreement with a prominent oil major. By using the ...

This study describes the development and evaluation of a competency based training program in behavior change counselling for obesity management. This was a real world study attempting to obtain ...