Lucy Liu says it doesn't comfort her to hear other actors say they had bad experiences working with Bill Murray. Back in 2021, Liu said that Murray, now 72, clashed with her on the set of the 2000 ...

As a society, we are becoming more accepting of mental illness—and this is a good thing. At the same time, the range of emotions we experience from time to time, such as sadness, anger, irritability, ...

When you see an opportunity, you gotta take it! That’s what this person did and they were nice enough to share their story on Reddit’s “Petty Revenge” page. Check out what happened! “I’ve (female, 36) ...

Actively suppressing negative experiences may help prevent intrusive thoughts and rumination. The corresponding study was published in eLife. Unwanted memories can be triggered by harmless objects ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

Is it better to go for that lasting impression in customer experience that really delights or to fix something that is broken? I’ve been thinking about pizza all day, so I decide to order one for ...

While many holiday shoppers favor online experiences to avoid waiting in endless checkout lines or battling over parking spaces, many now face competition from a new challenger: automated bad bots.

An NPR investigation finds gaps in the systems to report misbehavior by federal judges and a widespread culture of fear about reporting abuse. A new NPR investigation has found problems with the ...

Customer experience is no longer just a part of your business—it is your business. In a world where expectations are higher than ever, overlooking the importance of delivering excellent service can be ...