All around us, algorithms are invisibly at work. They’re recommending music and surfacing news, finding cancerous tumors, and making self-driving cars a reality. But do people trust them? Not really, ...

That question in the headline was the challenge posed by a group of open knowledge junkies in Germany who wanted to understand how a person’s Schufa was calculated. Schufa is a credit bureau that ...

Healthcare Algorithms Are Biased, and the Results Can Be Deadly Deep-learning algorithms suffer from a fundamental problem: They can adopt unwanted biases from the data on which they're trained. In ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. This article is more than 6 years old. Data is everywhere.

One of the biggest barriers to using AI successfully is bias, which is one of the terms we defined last time, as follows: Bias, in a general context, refers to a predisposition or inclination towards ...

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Google has said that its most recent major search update, the inclusion of the BERT algorithm, will help it better understand the intent behind users’ search queries, which should mean more relevant ...