Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

The company envisions Slackbot as a personalized work agent for getting things done and synthesizing institutional wisdom.

Agent 365 as Microsoft’s new AI command center At its core, Agent 365 is Microsoft’s bid to become the operating system for AI agents inside the enterprise, a kind of mission control where companies ...

AI agents have become essential across industries—powering virtual assistants, automating workflows and enhancing decision making in fields such as healthcare and finance. Central to their ...

Verint Unveiled Groundbreaking AI Business Outcomes Driving CX Automation Category Leadership Verint Agent Copilot Bots each automate a specific agent task. When these AI-powered bots are used ...

This past weekend, I got started on a website I told a friend I’d help him build. I’ve been building websites for over 30 years now, but for this one, I decided to use a platform that was new to me.

And here’s what should worry every brand leader: if AI can’t find you, customers won’t be able to either. The shift from human-powered searches to AI-driven discovery represents the biggest change in ...

From a marketing and adoption standpoint, humanizing AI agents can lower the barrier to first use. Karina Tymchenko, founder of digital marketing firm Brandualist, says vendors often see higher ...

Visa and Akami aim to secure agentic transactions. It's another layer of protection for AI-led shopping. AI shopping experiences create new security risks. If you've been holiday shopping online, you ...

The talk of artificial intelligence (AI) agents is becoming more commonplace these days. If you’re not familiar with them, it’s easy to assume they are “AI-powered” chatbots found on customer service ...