Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

A professor I was working under many moons ago once told me that listening is arguably the hardest skill ever. That a whole legion of us have poor listening skills, or lack in it entirely. We love the ...

In my 10 years of leadership speaking and training, active listening has been the most commonly given leadership advice. Rather than passive listening to respond, active listening is fully focusing on ...