Affected systems aren’t fully back online yet — with the company noting that it encountered a problem with its initial remedy.

Microsoft email services Outlook and Hotmail were down Thursday morning as thousands of users reported outages. Downdetector data showed outage reports began climbing early Thursday morning, spiking to over 2,700 reports by 11 a.m. Does anyone know if Microsoft outlook is down?! I can’t check my outlook email.

Microsoft Outlook, the world’s go-to email and calendar tool, has been crippled by a major global outage since late 9 July. Millions can’t log in, read emails or send anything out. Frustrated users are met with vague errors like “Something went wrong” while Microsoft scrambles to fix failing mailbox infrastructure.