Call Center Agent Racing Hand

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Software development in Metairie, United States
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All in one quality assurance call center software with automated tools for agent performance management, AI analytics and integrations.

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Frequently asked questions

Q:
What are Probing Questions in the Customer Service Field?
A:
Intend to understand what someone has just said, assisting customer service agents in uncovering the reasons and feelings behind the customers' words.
A:
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